Accessibility at the Palais Garnier

Information for visitors with disabilities and reduced mobility.

The Opéra national de Paris is committed to making the Palais Garnier accessible to all visitors. This page provides details on services and facilities for guests with disabilities. For information on discounted tickets, please see our free & reduced tickets page.

Accessibility Information

Reduced Mobility

Visitors with reduced mobility, including wheelchair users, can access the tour areas of the Palais Garnier. An accessible elevator provides access to the main visitor spaces. The entrance for visitors with reduced mobility is at the ticket office, at the corner of Rue Auber and Rue Scribe. Please note that the temporary exhibition spaces and the bookshop are not accessible.

Visually Impaired Visitors

Audio-described performances are offered for select shows. Guide dogs are welcome in all areas of the opera house.

Hearing Impaired Visitors

The Revelacio multimedia guide is available with a French Sign Language tour. For performances, specific services may be available; please contact the Accessibility Service for details.

Services and Facilities

Support for a comfortable visit

Wheelchair Loan

Wheelchairs are available to borrow for the duration of your visit, subject to availability. It is recommended to request one in advance.

Free Companion Ticket

Disabled visitors and their companion are eligible for free admission to the self-guided tour upon presentation of valid proof.

Accessible Toilets

Accessible restroom facilities are available for visitors.

Assistance Dogs

Guide dogs and assistance dogs are welcome throughout the Palais Garnier.

Accessibility FAQ

Your accessibility questions answered

Which areas are wheelchair accessible?
The main tour route, including the Grand Staircase, Grand Foyer, and access to a viewing box for the auditorium, is accessible via an elevator. The library-museum and gift shop are not accessible.
How do I get a free ticket for a companion?
Disabled visitors are entitled to free entry for themselves and one companion. You must present valid proof of disability at the entrance. See our free tickets page for more.
How can I get more detailed accessibility information?
For specific questions or to arrange services for a performance, you can contact the Opéra's Accessibility Service directly via the official website or by phone at +33 (0)1 40 01 18 50.